Harbour Square Owners, Inc
500 N Street, SW Washing1on,DC 20024
r; 202 554 3314 1 F; 202 488 0040
www.harboursquare.coop
November 1, 2019

Ms. Oksana Shemet Shaddock
Unit South 316
520 N Street SW
Washington DC 20024
Re: Harbour Square Owners Inc.
    Mail Package Deliveries

Dear Ms. Shaddock,
I wanted to follow upon our conversation from Thursday, October 31st regarding an unpleasant
encounter you had with Lynn Felix, a Gatehouse attendant.

You indicated you were very friendly when you approached Ms. Felix about obtaining a coy of
the procedure/rule for accepting mail and/or packages for South 316. I must clarify that
packages have to have a mailing address, but at the end of the day, the person to whom the
package is addressed is what dictates action on the part of the Gatehouse staff.

In this case, we are speaking of Rick Shaddock who is neither an owner nor a registered guest.
In speaking with the Ms. Felix and Alvin Chase, the Gatehouse supervisor, a package was
delivered for Mr. Shaddock at your address.

While the Gatehouse staff knows Mr. Shaddock is your spouse, they also know he does not live
here, but does periodically visit the property. As you have not registered him as your guest, he
is not entitled to any of the services offered at Harbour Square, i.e., package delivery, use of the
pool, use of the gym, etc. The definition of a guest does not routinely mean that someone (the
guest) has changed his mailing address in order to get mail or packages.

Regarding your own mail, Mr. Shaddock is not entitled to pick up your mail/packages without the
expressed written approval from you. If mail comes addressed to Mr. Shaddock, it will be
returned to sender - again Mr. Shaddock does not reside at Harbour Square.

In speaking with Ms. Felix, she represents you were very loud and cursed at her. This behavior
was witnessed by others. This behavior is not acceptable, and should there be another incident
of this nature, Management will take appropriate action.

Management also spoke with Alvin Chase, the Gatehouse supervisor. He recollected a
I somewhat similar encounter with you regarding use of the Hobby Shop. Mr. Chase and the rest
of the Gatehouse staff is tasked with insuring residents and guests abide by the rules and
procedures established by Harbour Square. Therefore, if you have any questions, please refer
them to either me or Shari Wilson.

Ms. Oksana Shemet Shaddock
Page 2
November 1, 2019

I strongly recommend consider adding Mr. Shaddock as a short- or long-term guest,
otherwise Mr. Shaddock will not be given the same courtesies and services offered to our
registered guests and owners.

If you wish to discuss this matter, please feel tree to speak with ms.

Sincerely,
Judy Tyrrell 
General Manager

cc: Unit File - South 316
    Read File